Privacy Policy

Last Updated: March 7, 2026

Arc Garde LLC and its affiliates ("Arc Garde," "AG," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Arcgarde.com (the "Site") or engage with our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Information You Provide Directly

We may collect information you voluntarily provide to us when you:

• Fill out a contact form, intake form, or consultation request
• Subscribe to our newsletter or email communications
• Communicate with us via email, phone, or messaging platforms
• Enter into a service agreement or engagement letter with us
• Provide materials, content, brand assets, or login credentials for the purpose of delivering our services

This information may include:

• Full name
• Email address
• Phone number
• Business name and industry
• Website URL
• Social media account information
• Billing and payment information
• Any additional information you voluntarily provide in forms, emails, or project communications

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device type, screen resolution, and language preferences
• Usage Data: Pages visited, time spent on pages, click behavior, referring URLs, and navigation patterns
• Cookies and Tracking Technologies: We use cookies, pixel tags, web beacons, and similar technologies to collect information about your browsing activity. See our Cookie Policy for more details
• Analytics Data: We use third-party analytics services (such as Google Analytics) to collect and analyze usage data

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Advertising platforms (Meta/Facebook, Google Ads) when you interact with our ads or our clients' ads
• CRM and marketing automation platforms
• Publicly available sources (business registries, social media profiles)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our consulting, web design, development, media buying, and content management services
• Communication: To respond to your inquiries, send project updates, and communicate about our services
• Marketing: To send promotional communications (with your consent, where required by law), including newsletters, service updates, and offers
• Analytics: To analyze Site usage, improve our Site and services, and understand user behavior
• Advertising: To deliver, measure, and improve advertising campaigns on behalf of our clients through authorized advertising platforms
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, prevent fraud, and protect our rights, property, or safety
• Business Operations: To manage our business, including billing, accounting, and internal record-keeping

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and deployment providers (e.g., Vercel, Supabase)
• Analytics providers (e.g., Google Analytics)
• Email and communication platforms
• Payment processors
• CRM and project management tools (e.g., HubSpot)
• Advertising platforms (e.g., Meta/Facebook, Google Ads)
• AI-assisted development and copywriting tools (e.g., Anthropic Claude, Claude Code)
• Social media and content distribution platforms (TikTok, Facebook, YouTube, Instagram, Threads, LinkedIn, X/Twitter)

These service providers are contractually obligated to use your information only for the purposes of providing their services to us and are required to protect your information.

3.2 AI-Assisted Tools and Services

AG uses artificial intelligence tools, including Anthropic's Claude and Claude Code, for the following business purposes:

• Website design and development (code generation, layout, and implementation)
• Ad copy and marketing copy creation
• Data analysis and reporting
• Strategic recommendations and research

In the course of using these tools, non-sensitive personal information such as names, email addresses, and phone numbers may be processed to deliver our services (e.g., building a client's contact page, writing personalized copy). Sensitive personal information -- as defined under CCPA/CPRA (Social Security numbers, financial account numbers, precise geolocation, racial or ethnic origin, religious beliefs, health information, biometric data) -- is never shared with AI tools.

All AI-generated output is reviewed by AG team members before delivery or publication.

3.3 Social Media and Content Platforms

AG publishes content across the following platforms: TikTok, Facebook, YouTube, Instagram, Threads, LinkedIn, and X/Twitter. When you interact with our content on these platforms, those platforms may collect information about you in accordance with their own privacy policies. We do not control the data collection practices of these third-party platforms.

3.4 Advertising Partners

When managing advertising campaigns on behalf of clients, we may use advertising platform tools (Meta Marketing API, Google Ads API) that involve the processing of audience data in accordance with those platforms' terms and policies. We do not share your personal contact information with advertisers without your consent.

3.5 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, including:

• In response to a subpoena, court order, or other legal process
• To comply with applicable laws or regulations
• To protect our rights, privacy, safety, or property, or that of our users or the public
• To enforce our Terms of Service or other agreements

3.6 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

3.7 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. For complete details on the types of cookies we use, how to manage your cookie preferences, and your opt-out options, please refer to our Cookie Policy.

5. Third-Party Links and Services

The Site may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

• Encrypted data storage and transmission
• Access controls and authentication requirements
• Regular security assessments
• Employee and contractor access restrictions

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your personal information at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of any active service engagement
• For a reasonable period after the conclusion of services for record-keeping, legal compliance, and dispute resolution purposes
• As required by applicable law or regulation

When your information is no longer needed for any of these purposes, we will securely delete or anonymize it.

8. Your Privacy Rights

8.1 All Users

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete personal information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link on our Site
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights
• Right to Correct: You have the right to request correction of inaccurate personal information
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information

To exercise your rights, contact us using the information provided in Section 13.

We will respond to verifiable consumer requests within 45 days. We may request additional information to verify your identity before processing your request.

8.3 European Economic Area, United Kingdom, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Legal Basis: We process your personal data based on consent, contractual necessity, legitimate interests, or legal obligation
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction
• Data Transfers: If your data is transferred outside the EEA/UK, we will ensure appropriate safeguards are in place

9. Children's Privacy

The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

10. Do Not Track Signals

Some web browsers may transmit "Do Not Track" signals. We currently do not take action in response to Do Not Track signals because there is no accepted standard for how to respond to such signals. If a standard is adopted in the future, we may revise this policy accordingly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of those changes.

If we make material changes to how we treat your personal information, we will notify you by email (to the email address associated with your account, if applicable) or by posting a notice on the Site prior to the change becoming effective.

12. Non-Affiliation Statement

This Site is not a part of the Facebook/Meta website or Meta Platforms, Inc. This Site is not endorsed by Meta in any way. Facebook and Instagram are trademarks of Meta Platforms, Inc. Google is a trademark of Alphabet Inc.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Arc Garde LLC
3515 Atlantic Ave. #1021, Long Beach, CA 90807, United States
Email: contact@arcgarde.com

This Privacy Policy is effective as of March 7, 2026.